PRIVACY POLICY

Effective Date: June 2026

W&W Builders Group ("W&W Builders Group," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://go.wandwbuildersgroup.com/.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.

Information We Collect

When you contact us through our website, schedule a consultation, request a quote, or otherwise communicate with us, we may collect:

Full Name

Email Address

Phone Number

Home Address

Project Information

Desired Timeline

Any information you voluntarily provide through forms, emails, phone calls, or messages

We may also automatically collect certain technical information, including:

IP Address

Browser Type

Device Information

Website Usage Data

Referral Information

Advertising Tracking Data (including Google Ads and Meta/Facebook identifiers)

How We Use Your Information

We use your information to:

Respond to inquiries and consultation requests

Schedule appointments and consultations

Prepare estimates and project proposals

Communicate regarding services and projects

Improve our website and customer experience

Measure advertising performance

Send service-related communications

Provide customer support

Comply with legal obligations

SMS Communications

By providing your mobile phone number through our website forms, consultation requests, or other communication channels, you consent to receive SMS messages from W&W Builders Group regarding appointments, project updates, service notifications, customer support communications, and other business-related messages.

Message frequency may vary depending on your interaction with us. Standard message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the information provided below.

SMS Opt-In Data Protection

SMS consent is not shared with third parties or affiliates for marketing purposes.

Mobile information, SMS opt-in data, and consent records will not be sold, rented, shared, transferred, or disclosed to any third party or affiliate for promotional or marketing purposes.

Any information shared with service providers is used solely to support the delivery of services on our behalf and not for independent marketing purposes.

Advertising & Analytics

We use services such as Google Ads, Google Analytics, Google Tag Manager, Meta Pixel (Facebook/Instagram), and other analytics tools to better understand website performance and marketing effectiveness.

These services may collect information about your interaction with our website through cookies, pixels, and similar tracking technologies.

Advertising and analytics providers may use collected data to:

Measure campaign effectiveness

Analyze website traffic

Understand visitor behavior

Improve advertising performance

Enhance user experience

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Improve website functionality

Remember user preferences

Analyze website traffic

Measure advertising performance

Enhance website security and performance

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our business, including:

Customer Relationship Management (CRM) platforms

Scheduling and calendar systems

Website hosting providers

Marketing and advertising platforms

Analytics providers

Business service providers

These providers are only permitted to use information as necessary to perform services on our behalf and are required to maintain appropriate safeguards.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Security measures may include:

Secure website hosting

Access controls

Encryption where appropriate

Limited access to personal information

Regular monitoring of systems and services

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to personal information we maintain about you

Request correction of inaccurate information

Request deletion of personal information where permitted by law

Withdraw consent for marketing communications

Opt out of SMS communications by replying STOP

Unsubscribe from marketing emails through the unsubscribe link included in our emails

To exercise any of these rights, please contact us using the contact information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

California Privacy Rights

California residents may have additional rights regarding their personal information under applicable California privacy laws.

California residents may request information regarding:

Categories of personal information collected

Sources of personal information

Purposes for collecting information

Categories of third parties with whom information may be shared

To make a request, please contact us using the information provided below.

Children's Privacy

Our services are intended for adults and homeowners seeking remodeling and construction services.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

W&W Builders Group

Phone: +1 669-316-0769

Email: [email protected]

Address: 1415 Reeves Street, Unit 107, Los Angeles, California 90035, United States

Website: https://go.wandwbuildersgroup.com/